I. COOKIE POLICY

This section of our Privacy Policy provides you with clear and comprehensive information about the cookies we use and the purposes for which they are used.

Users may visit the website while their personal information remains fully protected. The website DOES NOT COLLECT personal data such as names, credit card numbers, addresses, IP addresses, etc. During visits to the website, we use the information generated primarily for statistical purposes. This allows us to continuously optimise and modify the website according to users’ requirements and interests.

The website complies with all necessary technical and organisational requirements concerning the security of users’ data.

What are cookies and how do they work?

Cookies are small text files that websites store on your computer through your web browser. Used since the mid-1990s, they are among the most widely used technologies on the Internet. Cookies cannot be used to transmit viruses, nor can they provide access to your hard drive. Therefore, we cannot read any information from your hard drive, even if cookies are stored there. Cookies do not in any way harm your computer, tablet or mobile phone. Many of the basic functions of websites rely on cookies. They enable access to information and online advertising that is likely to be interesting and relevant to you. To learn more about these technologies and how they work, please visit, for example, allaboutcookies.org.

The website uses cookies for the following purposes:

The purpose of using cookies on our website is to help us provide you with an optimal browsing experience and, on the other hand, to improve the efficiency and functionality of the website by collecting and analysing information about how the website is used.

What information is stored by a cookie?

A cookie usually stores:

The name of the website from which it originated;
How long the cookie will remain on your computer or phone;
A value – usually a randomly generated unique number.

Third-party cookies

These cookies are managed by the respective websites and are not controlled by us.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer, to analyse how users use the website. These cookies are transmitted to and stored on Google’s servers in the United States. We would like to note that Google Analytics on this website includes the code “gat._anonymizeIp();” to ensure the anonymous recording of IP addresses (so-called IP masking). With IP anonymisation enabled, Google truncates IP addresses within the European Union and European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the United States and truncated there.

More information about Google’s privacy policy is available at: Google Privacy Policy (CLICK HERE).

What cookies do we use and how long do they remain on your computer?

Session cookies: These cookies remain until you close your browser. They are not stored on your hard drive. They are generally used to track the pages you visit so that information can be personalised for you during that visit.

Persistent cookies: These cookies are stored on your hard drive until you delete them or until they expire. They may be used, for example, to remember your preferences when you visit the website.

How can I manage cookies?

You can review the available cookie management options in your browser. Your browser can be used to manage cookies related to essential functions, website improvements, personalisation and advertising. Different browsers use different methods for disabling cookies, but these options are usually found in the Tools or Options menu. You can also consult your browser’s Help menu.

If you change your browser settings, you can choose to be notified when a cookie is stored on your computer. By changing your settings, you can also specify that you do not want your browser to accept cookies from this website. However, if your browser does not accept cookies from this website, you may not have access to all of the website’s functions.

II. PERSONAL DATA PROTECTION POLICY

The contact form contains fields for “name”, “email” and/or “telephone number”, which, under applicable legislation, individually or together may lead to the identification of a specific individual and therefore constitute personal data.

Therefore, this section of our Privacy Policy governs the relationship between DARI TRANS 2013, acting as the personal data controller (the “Controller”), and individuals as data subjects with whom it comes into direct contact through the use of the contact form. Accordingly, we inform you of the following:

Controller Information

The Controller’s details, registration information and correspondence details are provided at the beginning of these General Terms and Conditions and Privacy Policy.

Supervisory Authority: Commission for Personal Data Protection
Address: 15 Ivan Evstatiev Geshov Street, Sofia, Bulgaria
Tel.: 02/940 20 46
Fax: 02/940 36 40
E-mail: [[email protected]](mailto:[email protected]), [[email protected]](mailto:[email protected])
Website: [www.cpdp.bg](http://www.cpdp.bg)

Scope of Personal Data Collected and Stored

The Controller processes data relating to the following categories of individuals:

• WEBSITE USERS who have used the contact form.

The Controller processes the following categories of personal data:

• “ORDINARY” personal data – name, email address and telephone number.

Important! Sensitive personal data are not collected, stored or processed by the Controller. Such data include, for example, data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of professional organisations, or data concerning health. Please do not include such information in your message in any way.

Purposes for Which Data Are Processed

In connection with its activities – transport services – the Controller processes personal data of the above-mentioned categories of individuals for the following purposes:

• To establish effective communication and provide feedback to the individual who has completed the contact form;
• Where required by law or other applicable legislation;

In situations outside those specified above, the specific consent of the data subject is always required, and the purposes and duration of the processing, information regarding disclosure of the data to third parties, and information about the data subject’s rights in relation to the processing will be provided.

Legal Grounds for Processing Personal Data:

• Explicit consent given by the data subject

Consent to the processing of personal data is given when using the contact form by requiring the data subject to confirm electronically that they have read and agree to the website’s General Terms and Conditions and Privacy Policy.

Consent may be withdrawn at any time by submitting a written request to the Controller in paper or electronic form, including through the website’s contact form. Processing carried out before withdrawal of consent remains lawful.

• Compliance with the Controller’s legal obligations established by law.
• In addition to the above-mentioned grounds, the Controller may process personal data to protect its legitimate interests where this is proportionate to the rights and interests of the data subject.

The data subject is responsible for the completeness and accuracy of the data provided through the contact form.

Maintaining the accuracy and currency of the data is the responsibility of the data subject.

If there is a discrepancy between the data provided and the current information, the data subject has the right and obligation to correct the discrepancy or request that the Controller do so (right to rectification).

Period for Processing and Deleting Personal Data

The data are processed for the duration of the performance of the relevant engagement and only to the extent appropriate for the purposes for which the data were collected.

Any information for which the basis for processing has expired is deleted following an assessment carried out as part of the annual data inventory process.

The data subject may request restriction of the processing of personal data or their deletion at any time, taking into account the possible impact this may have on the fulfilment of the relevant purposes.

Disclosure of Data

The Controller may disclose data to third parties in the following cases:

• Upon a written request from the data subject (right to data portability);
• Where required by law or by state authorities;

Outside the above cases, applicable data protection legislation permits disclosure in exceptional circumstances where this is necessary to protect the vital interests of the data subject or another person.

Rights of the Data Subject

In addition to the rights stated above, the data subject has the following rights:

Right to Rectification. The data subject has the right to request that the Controller correct inaccurate personal data concerning them without undue delay. Taking into account the purposes of the processing, the data subject also has the right to have incomplete personal data completed.

Right to Erasure (“Right to Be Forgotten”). The data subject has the right to request that the Controller erase personal data concerning them without undue delay.

Right to Restriction of Processing. The data subject has the right to request that the Controller restrict the processing of their personal data.

Right to Data Portability. The data subject has the right to receive the personal data concerning them that they have provided to the Controller in a structured, commonly used and machine-readable format and has the right to transmit those data to another controller without hindrance from the Controller to whom the personal data were provided.

Right to Object. The data subject has the right, at any time and on grounds relating to their particular situation, to object to the processing of personal data concerning them, including profiling. The Controller shall cease processing the personal data unless it demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

The data subject may exercise their rights by submitting a written request to the Controller in paper or electronic form – by post, courier, at the designated email address or through the website’s contact form.

The data subject may lodge a complaint with the Controller or the supervisory authority.

Data Security

The personal data you provide through the contact form together with your message are sent to and stored as an email in the mailbox [[email protected]](mailto:[email protected]) – created solely for the purpose of receiving customer enquiries.

If you refuse to provide your name, email address or telephone number through the contact form, an email will not be generated or sent and, consequently, we will not receive your enquiry.

IP address logs from which the website is accessed are not retained by the Controller and are not linked to a specific website user.

The Controller respects the privacy of individuals and takes measures to protect personal data against unlawful processing.

In accordance with applicable legislation and good practices, the Controller takes all appropriate technical and organisational measures to prevent or manage the risk of unlawful activities, except in cases of force majeure or accidental events.

Where, notwithstanding the measures taken by the Controller, a personal data breach is identified, the Controller undertakes to notify the supervisory authority within 72 hours of becoming aware of the breach.

Any future changes to the website’s General Terms and Conditions and Privacy Policy will be published on this page.

If you have any questions regarding our Privacy Policy and/or the General Terms and Conditions of dari-trans.com, please contact us through the contact form.